Consulting

Targeted support to develop and drive your business strategy.

→ Book an introductory meeting

Feel calm, decisive and in control.

Dedicated support designed to empower your business with the resources and skills for continued growth.

We don’t believe in a one-size-fits-all approach, instead we design solutions that emphasise your strengths and provide support where you need it.

What does this look like?

  • Creating a practical strategy that will get you where you want to go

  • Selecting a software that supports your business

  • Redesigning a process to be clear and efficient

  • Improving quality and ensuring great work is delivered every time

  • Embedding a culture of continued improvement and growth

  • Tactical support on important issues

Services

Strategy Support

Strategy Support is designed to give you clarity, confidence, and a solid strategic plan, quickly.

Start with a brain dump of everything in your business and end with a clear, decisive plan to get you to your goals.

Time commitment: A 4-week sprint, with one focused 1 hour session each week.

From $3,000 AUD

Fractional Chief Operations Officer (COO)

(Previously Fractional GM)

Embedded transformational support. Wholistic integration into your business to deeply understand and transform the operations of your business.

Building the foundation of a healthy, sustainable business from the inside.

Time commitment: 6-12 month engagement.

Get in touch for a quote

Automate your Admin

Focused on a software solution that will support your business to scale and grow.

Reduce time and cost on administration and focus on the the things that matter most.

Time commitment: 4-6 weeks, excluding set up

From: $2,800 + implementation costs (optional)

Looking for a DIY option? Try the Automate your Admin Self Led Course

Not sure what you need?

No problem, you can book a intro call or get in touch any time at hello@happymedium.au

Case Studies

Core Principles

North Star

1

Everything we do has your overarching goal in mind. We are intentional and strategic about every move you make in your business.

When we get deep in to the forest of our project, we’ll always check to see that our North Star is still visible and we are heading in the right direction.


Balance

2

Happy Medium is about finding balance and clarity in the competing tensions of business. This means finding the sweet spot in all areas:

Intuition vs Data | Over-engineering vs Chaos | Process vs Free Flow | Maintaining Protocol vs Growing and Evolving | Life vs Work


People

3

At the end of the day, everything is about people. Whether it’s your customer, your staff, your suppliers or you, people are what really matters.

We design solutions that intuitively embrace human psychology, recognising that if you make the right thing easy and enjoyable, people will naturally gravitate to the path.


Headspace

4

The principal goal of efficiency is to recover and prioritise headspace. This means having more time and energy for the decisions that are important. 

We recognise that more time spent thinking deeply and doing the activities that recharge and invigorate us, makes us better operators in the day-to-day.

Madeleine Jackson is a business efficiency consultant and strategic advisor who specialises in helping creative businesses thrive through practical problem-solving and streamlined operations.

With over a decade of experience across operations, project management, and business transformation, Madeleine brings a unique perspective that bridges the gap between creative vision and operational excellence.

ED. 7 Eleven, BIANKO, Studio Boteque, The Market Folk, GOLDEN, NBN

Ready for work to feel smooth?

You can schedule a complimentary 30-minute initial call here or submit the form below and we will reach out.

During this conversation, we'll determine the best strategic approach for your specific business needs and challenges.

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