Continuous Improvement Skills for Emerging Businesses
A one-day course teaching you the problem solving tools you will actually use.
Are you tired of projects that never seem to turn a profit?
Frustrated by the same problems that pop up again and again?
Spending too much on consultants instead of building internal capability?
Have you hit a plateau, and are struggling to see what’s next for your business?
Introducing
Problem Solving 101
Your practical guide to mastering problem-solving in the real business world. Combining the best of Agile, LEAN Six Sigma, and proven business methodologies into one accessible framework.
Immediate ROI
See returns within six months through improved efficiency and problem-solving
Practical Application
No theoretical fluff - just real world tools you can use immediately
Built for Modern Business
Perfect for emerging companies, creative agencies and growing firms
Our clear six-step framework guides you through the problem, empowering you to find effective and sustainable solutions.
This course borrows the best tools from Continuous Improvement methodologies to deliver an efficient, fun and practical course tailored to emerging businesses.
What you will learn
Find Clarity
Define your problem, establishing where you will focus your energy.
Data Literacy
Use data to gain insights and define objective measures of success.
Root Cause
Uncover the root cause of your problem. No more bandaid solutions, we’re going deep.
Find Solutions
Learn the tools to design solutions that will be both sustainable and effective.
Implementation Excellence
Discover the core principles of change management that will make your solution really stick.
Maintain and Grow
Keep your solution running smoothly, then on to your next problem!
Meet your Instructor
Madeleine Jackson combines her experience from big corporate environments (like 7 Eleven and NBN) and boutique creative studios (like ED. and GOLDEN) to create dynamic, impactful and enjoyable courses that are tailored to emerging businesses.
With a degree in Behavioural Science and over a decade of experience in continuous improvement, project management and operations management, Madeleine has a unique perspective on how business owners, managers and leaders can smooth out their operations, leaving more time for the creative stuff.
Course Options
Private Course
A course just for your business.
Includes:
Group Course Program
Join an open course with other businesses
Includes:
4-week live oline course, 1.5 hours weekly
Interactive and engaging sessions covering the full methodology
Access to all recordings and presentation slides
Free access to project support drop in sessions for 6 months
Digital and physical workbooks
Problem Solving 101 Notion template
Certificate of Completion
Registrations are now closed.
Add your email below to be notified about upcoming classes.
For private bookings, get in touch at hello@happymedium.au
Be the first to hear about upcoming classes
Add your email to be notified.
For private bookings, get in touch at hello@happymedium.au
Is this course right for your team?
Use our free flowchart to pinpoint the problems in your business.
Looking for a shorter course? Check out Problem Solving Mini
“Madeleine does a fantastic job of empowering you to feel confident in taking what you’ve learned and committing to continued development and growth for your business.”
Bec Ashmore, Deloitte.
“It's essential for any business looking to reduce time sinks and improve profitability.”
Eric Di Coullo, ED.
“We never would have been able to grow to the size we are now without addressing our administration problem. It’s saved me days worth of work at every event, so we’ve been able to expand”
Sarah Malengret, The Market Folk
About Happy Medium
The sweet spot, the optimal position.
You’re growing at a rate that is sustainable and enjoyable, not overstressed or stagnant.
Whether it’s spending more time with your family or total market domination, our courses are designed to move you towards your goals, in business and in life.
Still have a few questions, looking for a private course for your team or just want to say hi?
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